The system is experiencing issues

Past Incidents

4th December 2024

No incidents reported

3rd December 2024

No incidents reported

2nd December 2024

Unplanned Incident

Latest update:

We have implemented a fix and all services should now be restored as of 8:45am NZT. If you are still experiencing connectivity issues, please get in touch with our support team for assistance

History:


[2024-12-02 08:43:54 NZDT] We believe we have found the root cause of the issue and we are implementing a fix, you may need to restart your router to restore connectivity if it does not return on its own


[2024-12-02 08:20:46 NZDT] Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.

Unplanned Incident - Rural Data Services outage

Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.

1st December 2024

No incidents reported

30th November 2024

No incidents reported

29th November 2024

No incidents reported

28th November 2024

No incidents reported