Past Incidents

Lightwire Engineers are currently investigating a fault at our Te Puke transmission site causing service degradation.

We will be working hard to mitigate the cause of the fault as soon as we can!

Please feel free to contact us on 0800 12 13 14 if you have any queries.

An upstream provider has identified a fault that is causing connection instability. They have assigned this to a technician to resolve, but have not provided an ETR yet.

If you have any questions regarding this, please contact our Support Team on 0800 534 567.