System operational

Past Incidents

1st October 2022

No incidents reported

30th September 2022

No incidents reported

29th September 2022

No incidents reported

28th September 2022

Mains outage Pohara 2 Transmission Site.

Lightwire has been informed of an outage to mains power supplying the Pohara 2 transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

27th September 2022

No incidents reported

26th September 2022

Degraded Service - Waihi Area

Lightwire has been made aware of an equipment fault on our Waihi transmission site. Due to this, you may notice degraded services as our network uses backup paths.

This fault will require a Lightwire Technician to attend and due to a 3rd party being required to access the site we will be attending tomorrow 27/09/2022. We will provide more updates when we can.

If you have any queries please reach out to us at support@lightwire.co.nz or 0800 12 13 14

25th September 2022

No incidents reported

24th September 2022

Mains Outage Port Repeater

Lightwire has been informed of an outage to mains power supplying the Port Repeater transmission site. This has also depleted our backup battery on site and will require mains power to be restored. We will be working hard to get you back online as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.