System operational

Past Incidents

25th March 2022

No incidents reported

24th March 2022

No incidents reported

23rd March 2022

No incidents reported

22nd March 2022

No incidents reported

21st March 2022

Unplanned Incident - Network Issues - Pukekawa Area

Dear Customer,

Lightwire has been informed of network performance issues affecting sites in the Pukekawa area. Lightwire Engineers are currently working on a fix for this fault and we will continue to update you as this situation progresses.

We hope to have this resolved and your service restored as soon as possible.

If you have any queries please reach out to us at support@lightwire.co.nz or 0800 12 13 14

Incident - Intermittent Connectivity

Lightwire engineers are investigating a possible equipment fault at our Maroa Road Repeater site. The connection may drop in and out until we are able to determie the exact cause.

We hope to have this resolved and your service restored as soon as possible.

If you have any queries please reach out to us at support@lightwire.co.nz or 0800 12 13 14

Incident - Equipment Fault - Te Weraiti

Lightwire engineers are investigating an equipment faults at our Te Weraiti site. A Lightwire technician will need to be dispatched to site to investigate further as we are unable to resolve the issue remotely.

We hope to have this resolved and your service restored as soon as possible.

If you have any queries please reach out to us at support@lightwire.co.nz or 0800 12 13 14

20th March 2022

No incidents reported

19th March 2022

No incidents reported