System operational

Past Incidents

29th January 2022

No incidents reported

28th January 2022

No incidents reported

27th January 2022

Mains Outage Horsham Downs

Lightwire has been informed of an outage to mains power supplying the Horsham Downs transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

26th January 2022

No incidents reported

25th January 2022

No incidents reported

24th January 2022

Incident - Unplanned Outage - Oreipunga Road

Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible. Please feel free to contact us on 0800 12 13 14 if you have any queries.

Mains Outage Waikoha Station

Ligthwire has been made aware of a complete loss of mains power to our Waikoha Station transmission site. While this site does have backup battery this has now been depleted and the site will be unable to provide connectivity until mains-power is restored.

We are actively working on this for you. If you have any concerns or questions please reach out to our NOC team at 0800 12 13 14.

23rd January 2022

No incidents reported