Latest update:
Lightwire Engineers have resolved the outage by replacing faulty equipment. Things have been looking stable since the replacement.
Please get in touch with our Service Desk on 0800 12 13 14 if you're still encountering issues.
History:
[2026-03-28 07:46:23 NZDT] Lightwire technicians are heading to site with replacement equipment. Current ETA 10am.
[2026-03-28 06:14:37 NZDT] Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely.
A Lightwire technician will need to visit and will be dispatched early this morning.
Please feel free to contact us on 0800 12 13 14 or support@lightwire.co.nz if you have any queries.