Latest update:
Lightwire technicians have attended site and resolved the issue by replacing the faulty equipment. We do not anticipate any further disruptions to your service.
Thank you for your patience and understanding as we worked to resolve this fault as quickly as possible. Please don't hesitate to reach out to us at 0800 12 13 14 or at support@lightwire.co.nz if you are encountering any remaining issues with your service.
History:
[2026-03-05 07:48:14 NZDT] Lightwire engineers are aware of a fault at our Otorohanga transmission site causing intermittent outages to your service. Lightwire technicians will be taking replacement equipment to site this morning to investigate and remediate the issue.
We apologize for any inconveniences this may be causing but will be working hard to restore services to normal as quickly as possible. Please feel free to contact us at 0800 12 13 14 or support@lightwire.co.nz with any queries.