Latest update:
Lightwire Technicians have replaced critical infrastructure on site this morning and have restored service. If you're connection is still offline - please reboot all onsite equipment. Failing that reach out to the team at 0800 12 13 14.
History:
[2025-04-17 18:35:56 NZST] Lightwire Technicians will be on-site early tomorrow morning. The current estimated time of recovery is 10:00 am on 18/04/25.
[2025-04-17 18:26:23 NZST] Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician will need to visit and will be dispatched to resolve the issue. Please feel free to contact us on 0800 12 13 14 if you have any queries.