Latest update:
The Upstream Provider continues to investigate this, and has identified further circuits that are impacted by this outage. They have not yet provided an ETR for this.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
History:
[2025-04-18 13:32:42 NZST] The upstream provider has identified the Line Termination cards that are being affected and is working on resolving this. No ETR has been provided, and we will continue to send through updates as they reach us.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
[2025-04-17 11:19:19 NZST] The Upstream Provider has continues to investigate this, and has identified another circuit that is impacted by this outage. They have not yet provided an ETR for this.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.
[2025-04-17 08:03:19 NZST] An upstream provider has made us aware of an outage on their network affecting this circuit. They are currently investigating this, but have not provided an ETR just yet. We will send through any updates as they reach us.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.