Latest update:
Lightwire Technicians have now replaced the faulty gear at the Tower, and restored connections.
If your connection is still offline, please re-boot all on-site equipment. Failing that, please reach out to our Support Team on 0800 12 13 14.
History:
[2025-04-04 10:24:59 NZDT] Lightwire Engineers are aware of an issue causing our Kaiaua North Tower to drop offline. They are urgently investigating this now. This also affects our downstream Payne Repeater as well. We will be working hard to get you back on line as soon as we can!
Please feel free to contact us on 0800 12 13 14 if you have any queries regarding this outage.