Unplanned Incident - small amounts of packet loss between Auckland and Hamilton Monday 3rd February 2025 08:51:56


Latest update:

The was very unusual traffic routing going on in a third party provider where they were delivering traffic from Auckland to Auckland to Lightwire in Hamilton. This unexpected traffic routing/load caused high load on one of our Hamilton to Auckland links. Engineers have steered the traffic to balance links resolving the impact and are now investigating why the traffic arrived in Hamilton to begin with.

History:


[2025-02-03 08:51:53 NZDT] Lightwire Engineers are investigating a potential issue affecting Lightwire services. We don't have much detail just yet sorry, but senior engineers are looking into it with urgency and we will provide more information as soon as possible.