Latest update:
Lightwire technicians have replaced the faulty equipment and services have been restored to normal. We do not anticipate any further disruptions.
We apologise for any inconveniences this has caused and thank you for your patience as we resolved this fault. Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any questions.
History:
[2025-01-22 13:05:04 NZDT] Lightwire technicians have arrived at our Te Puke transmission site to perform repairs on faulty equipment. The problem has become service affecting but work is currently underway to repair the fault. We anticipate service restoration within the next 30 minutes.
Please reach out to us at 0800 12 13 14 with any questions.