Latest update:
Lightwire engineers have restored services and are monitoring for impact. We do not anticipate any further disruptions to your services. This outage notification will remain active until stability over a longer period of time has been observed.
Thank you for your patience as we worked through this issue and please feel free to reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries, or if you are experiencing problems with your connection.
History:
[2025-01-07 14:28:12 NZDT] Lightwire engineers are aware of an active issue affecting your connection. They are currently investigating the problem and are working towards restoring services to normal as quickly as possible.
We apologise for any inconveniences this may be causing and thank you for your understanding as we work to identify, and rectify, the problem at hand.
Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any queries.