Latest update:
The upstream provider has undertaken works on this issue, and now resolved the outage. All connections should be back online. If that is not the case, please re-boot all on-site gear, and reach out to our Support Team on 0800 534 567.
History:
[2024-05-22 09:26:47 NZST] An upstream provider has identified a fibre break resulting in a total loss of service to affected circuits. They are currently investigating this, but have not yet provided an estimated time for resolution. We will inform you of any updates as they come through.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.