Latest update:
The upstream provider has attended this fault and undertaken works to resolve this. All connections should now be back online. If your connection remains off after this, please contact our Support Team on 0800 534 567.
History:
[2024-05-07 13:02:46 NZST] An upstream provider has identified a fault with a link in their fibre network causing in an intermittent loss of traffic over the link. A technician has been assigned to resolve this.
The current ETR for this is 7pm 08/05/2024. If you have any questions regarding this, please contact our Support Team on 0800 534 567.