Latest update:
The gear was replaced at the Tower, and connections were restored at around 10am. If your connection remains offline after this, please reach out to our support team on 0800 12 13 14.
History:
[2024-04-26 09:13:40 NZST] Lightwire technicians are en route to our transmission site with replacement equipment. We aim to have your services back online as soon as possible.
If you have any questions or concerns regarding this, please reach out to us on 0800 12 13 14.
[2024-04-26 07:59:19 NZST] Lightwire engineers have been made aware of an issue with our Pukemoremore tower this morning. The site appears to have dropped offline due to a piece of equipment failing. Lightwire Engineers will be working hard to restore this, and get your connections up and running again.
If you have any questions or concerns regarding this, please reach out to us on 0800 12 13 14.