Latest update:
The upstream provider has been able to resolve this issue on their end, and so all circuits should now be back online.
If your connection remains offline, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our Support Team on 0800 534 567.
History:
[2024-04-02 14:29:37 NZDT] An upstream provider has identified an issue causing this circuit to drop offline. They are currently investigating this, but have not yet provided an ETR yet. We will inform you of any updates as they come through.
If you have any questions regarding this, please contact our Support Team on 0800 534 567.