Latest update:
Lightwire Technicians have attended the Site and replaced the faulty equipment there. We are not expecting any further disruptions here.
If your connection remains offline, please reboot all on-site equipment. Failing that, please contact our Support Team on 0800 12 13 14.
History:
[2025-10-14 08:36:46 NZDT]
Lightwire Engineers have been notified of a fault at our Te Kawa based transmission site causing an outage to your connection. We have been unable to remotely bring services back online, Lightwire technicians will be dispatched to our Te Kawa site early morning to investigate and replace faulty equipment. Some services may still be online, but will be checked and replaced by the Technician on-site if needed.
We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.
