All systems are operational

Past Incidents

6th August 2021

No incidents reported

5th August 2021

No incidents reported

4th August 2021

Emergency Maintenance - Whatawhata

Lightwire technicians will be attending our Whatawhata transmission site to perform emergency maintenance on the power equipment. This will result in a brief outage to your service while we attend to the equipment. We apologise for any inconveniences this may cause. Please feel free to contact us on 0800 12 13 14 if you have any queries.

3rd August 2021

Waikaretu Region Power Outages

Lightwire is aware of ongoing power outages on the west coast, particularly in the Waikaretu region. While our sites in the area have backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection, or experience degraded performance as our network takes backup paths. The power company has not provided an ETR yet, but we will keep you updated on the situation. Please feel free to contact us on 0800 12 13 14 if you have any queries.

2nd August 2021

Degraded Service - Oliver

Lightwire technicians were able to repair the equipment without taking services offline. This has now been resolved. Please feel free to contact us on 0800 12 13 14 if you have any queries.

1st August 2021

No incidents reported

31st July 2021

No incidents reported