Past Incidents

Whoops! So it looks like a false alarm, where an internal device stopped working but didn't have any impact to customers services. However if you do face any issues please contact our support team. 

Lightwire has been informed of an outage to mains power supplying the Rataroa transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back online as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Lightwire has been informed of an outage to mains power supplying the Katikati transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back online as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.