System operational

Past Incidents

13th July 2025

No incidents reported

12th July 2025

No incidents reported

11th July 2025

No incidents reported

10th July 2025

No incidents reported

9th July 2025

No incidents reported

8th July 2025

No incidents reported

7th July 2025

No incidents reported

5th July 2025

Site Offline - Ruapuke Region

Latest update:

Unfortunately we're unable to resolve this fault remotely.

A field technician is heading to site with replacement equipment. ETA 4:15pm

Futher updates to follow.

History:


[2025-07-05 14:32:09 NZST] Lightwire Engineers are currently investigating a fault at our Ruapuke transmission site causing an outage to your connection.

We will be working hard to get you back on line as soon as we can!

Please feel free to contact us on 0800 12 13 14 if you have any queries.

Incident - Site Offline - Huntly Region

Latest update:

We have identified a fault on the tower you are connected too. A Field Technician is heading to site now with replacement gear, ETA 1:30pm. Further updates to follow.

We will be working hard to get you back on line as soon as we can!

Please feel free to contact us on 0800 12 13 14 if you have any queries.

History:


[2025-07-05 10:50:55 NZST] Lightwire Engineers have investigated a fault at your tower.
We are currently investigating the issue and will provide an update shortly