Latest update:
This service has now been restored. If you're still without connection please reboot everything on site as a first step. If connectivity still does not return reach out to our team on 0800 12 13 14.
History:
[2025-04-14 11:41:36 NZST]
A Lightwire technician is now on their way to the site with replacement equipment. ETA 12-12:30. We will endeavour to provide more updates when we possible.
[2025-04-14 11:29:52 NZST]
Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician will need to visit and will be dispatched to resolve the issue. Please feel free to contact us on 0800 12 13 14 if you have any queries.
