Latest update:
Lightwire Engineers have resolved the issue at the Tower now, and restored connections. If your connection remains offline, please re-boot all on-site gear. Failing that, please reach out to our Support Team on 0800 12 13 14.
History:
[2024-12-11 12:07:16 NZDT]
Lightwire engineers are aware of an issue with one part of our Roto-o-rangi Transmission Site that will cause a total loss of service for that sector. We are investigating the scope of the fault and will attempt to resolve this as soon as possible. Please reach out to us at 0800 12 13 14 or at support@lightwire.co.nz with any questions.