Latest update:
Mains power here has been restored and Lightwire engineers have observed over 12 hours of stable power, as such we are comfortable resolving this notification.
We are continuing to monitor power to our wireless sites as lines companies continue restoring power across the North Island and will advise should power loss impact your site again.
Please reach out to us at support@lightwire.co.nz or 0800 12 13 14 with any queries or comments. We thank you for your paitence and understanding.
History:
[2023-02-16 08:32:50 NZDT]
Lightwire technicians will be visiting site as early as possible today to replenish battery backup at this repeater site while we wait for mains power to be restored.
Please reach out to us at support@lightwire.co.nz or 0800 12 13 14 with any queries.
[2023-02-16 07:42:15 NZDT]
Due to sustained mains power loss at our Glen Murray repeater site, the battery backup is nearing depletion. While the lines company has acknowledged the outage, we do not yet have an ETR on mains restoration. Due to this, the site may go offline this morning.
Lightwire technicians and engineers are assessing fault remediation plans for today and will update this notification with further details regarding battery replenishment when they are known.
We apologize for any inconvenience this may cause, but will be working hard to get you back online as soon as possible.
Please reach out to us at support@lightwire.co.nz or 0800 12 13 14 with any queries.
