System operational

Past Incidents

27th August 2022

No incidents reported

26th August 2022

No incidents reported

25th August 2022

Unplanned Outage - Waiterimu

Lightwire engineers are investigating an issue with our Waiterimu transmission site which has caused the site to go offline. Unfortunately, in this instance we have been unable to remotely troubleshoot. Lightwire technicians will be attending site this morning to continue troubleshooting efforts on site.

We will update this notification with more information once we attend site.

If you have any queries please contact us at 0800 12 13 14 or support@lightwire.co.nz

24th August 2022

Customers Offline - Puma Farms Repeater

Lightwire Engineers are investigating a complete loss of power at the Puma Farms Repeater site. Our backup battery power has failed upon power outage and the site has subsequently turned off.

We are working to restore this as soon as possible.

Please feel free to contact us on 0800 12 13 14 if you have any questions or concerns.

23rd August 2022

No incidents reported

22nd August 2022

Customers Offline - Mangatea Road Repeater

Lightwire Engineers are investigating loss of power at the Mangatea Road Repeater site. Technicians are dispatched to site to investigate further.

We are working to restore this as soon as possible.

Please feel free to contact us on 0800 12 13 14 if you have any questions or concerns.

21st August 2022

No incidents reported

20th August 2022

Customers Offline - Dixon Road Repeater

Latest update:

Update: A Lightwire Technician is currently on route to Dixon Road Repeater and will begin remedial works as required.

History:


[2022-08-20 09:08:55 NZST] Lightwire Engineers are investigating a complete loss of power at the Dixon Road Repeater site. Our backup battery power has been depleted and the site has subsequently turned off.

We are working to restore this as soon as possible.

Please feel free to contact us on 0800 12 13 14 if you have any questions or concerns.