Past Incidents

Lightwire has been informed of a fault discovered on our upstream providers network that may be impacting your connection. Our upstream has provided an ETR for this issue of 2:30 pm today 21/07/2022.

If you are still experiencing a loss of service at the end of the works window, please reset your on-site equipment in the first instance, and contact our service desk in the event of no resolution. We thank you for your understanding.

Upstream provider will be had advised Lightwire of an outage to parts of its network that occurred this morning. It is expected that service will be unavailable until this incident is resolved by technicians later today afternoon.

If your connection remains offline after the specified outage period, please reboot all on-site equipment. If your connection remains offline after this step, please do not hesitate to contact our support number.