Past Incidents

Lightwire Engineers are investigating a potential issue affecting Lightwire services in the Wharepapa and Waikeria areas. This is due to a fibre outage. We have lodged a fault with our upstream provider and will provide updates as soon as we can.

Lightwire Engineers are currently investigating an issue affecting Lightwire services at our Tapp road transmission site causing degraded performance to your connection. A technician will be dispatched to remedy this issue tomorrow and we will have an ETA on this early tomorrow morning. Please feel free to contact us on 0800 12 13 14 if you have any queries.