System operational

Past Incidents

28th June 2021

Site Outage - Te Miro West - Huirimu - Ohiti

Lightwire Engineers are currently investigating a possible fault at our Te Miro West, Huirimu and Ohiti transmission sites causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Site Outage - Fitzgerald

Lightwire Engineers are currently investigating a possible fault at our Fitzgerald transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

27th June 2021

Mains Power Outage affecting Sanatorium Hill Site

Lightwire has been informed of an outage to mains power supplying the Sanatorium Hill  transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

26th June 2021

Unplanned Incident - Degraded Service - Rangitoto Transmission Site

Lightwire Engineers have made some changes to the Rangitoto transmission site following a fault investigation. We have monitored this situation for a number of days to ensure stability and we believe this has now been resolved

Please feel free to contact us on 0800 12 13 14 if you have any queries or if you're still experiencing issues

25th June 2021

No incidents reported

24th June 2021

Mains Power Outage Affecting Hamilton Airport Sites

Lightwire has been informed of an outage to mains power supplying the HLZ transmission site. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

23rd June 2021

No incidents reported

22nd June 2021

Unplanned Incident - Degraded Service

Lightwire Engineers are currently investigating a possible fault at our Whakamaru and Rangitaiki transmission site causing degraded service. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

21st June 2021

No incidents reported