Past Incidents

Lightwire Engineers have been advised of a potential issue affecting Lightwire services. We have been advised by our upstream provider that there may be a loss of service or disruptions to the 4G service over the next 24-48 hours as the upstream provider's technicians work to resolve this fault. We will keep you updated as we receive more information.

Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician will need to visit and will be dispatched as soon as possible. Please feel free to contact us on 0800 12 13 14 if you have any queries.