System operational

Past Incidents

8th September 2018

No incidents reported

7th September 2018

No incidents reported

6th September 2018

Possible network issues - Te Aroha

On Wednesday 04th of September a piece of equipment providing network connectivity to Lightwire's Wairakau (WKAU) and Henry Watson Road (HNRY) transmission sites locked up. This outage caused a loss of capacity on the network as traffic was redirected. This was resolved the following morning.

On the evening of Thursday 05th of September it was identified that a second network event causing decreased capacity had occured. A Lightwire technician is visiting the site to identify the cause of this second event, and investigate a solution.

We thank you for your patience.

5th September 2018

No incidents reported

4th September 2018

Partial Outage on Chorus Auckland NGA Handover

Lightwire experienced a brief partial outage on our Auckland NGA / MDR Handover from 5:15 pm NZDT and 5:20 pm NZDT. Issue resolved without intervention. Ticket open with Chorus for more further root cause investigation.

3rd September 2018

No incidents reported

2nd September 2018

No incidents reported