Past Incidents

WEL Networks are carrying out maintenance on the power systems in the Rotokauri area, which has cut power to our site. All customers connected to our Exelby site will have a complete loss of service. Service will be reinstated as soon as power is restored to our site by WEL Networks

UFB Customers in the Tauranga region may be experiencing a degradation in connection performance. Ultrafast Fibre are aware of the issue and are currently investigating. We will provide more updates as they come through.

2:05pm Update - Performance issues have now been rectified. If you continue to experience any issues, please contact our support team on 0800 12 13 14