Latest update:
The Upstream Carrier's Technicians were able to resolve this outage yesterday afternoon. They are not expecting any further disruptions from here.
If your connection remains offline, please reboot all onsite equipment. Failing that, please reach out to our Support Team on 0800 534 567.
History:
[2026-07-22 09:09:52 NZST]
The Upstream Carrier has provided an ETR of 17:00hrs 22/07/2026.
If you have any questions regarding this, please reach out to our Support Team on 0800 534 567.
[2026-07-21 15:44:03 NZST]
An Upstream Carrier has made us aware of an issue on their network that could be causing connections to run slow or in a degraded state. They are currently investigating this with their Technicians, but have not provided an ETR yet. We will provide any updates as we receive them.
If you have any questions regarding this, please reach out to our Support Team on 0800 534 567.
