Latest update:
Power has been restored by the local lines company now, and connectivity restored. If your connection remains offline, please re-boot all onsite equipment, and failing that, please reach out to our Support Team on 0800 12 13 14 or support@lightwire.co.nz.
History:
[2026-01-04 16:03:59 NZDT]
Lightwire has identified that a mains power failure has caused interruption to internet services in the Athenree area. A technician was dispatched and was unable to repair the issue.
Lightwire has logged a fault with the local lines company, and hope to revisit tomorrow with battery backup as a contingency option if normal service is not already restored.
We apologise for the inconvenience. Please feel free to contact us at if you have any queries.
