Latest update:
The Upstream Provider's technicians were able to resolve this issue, and restore connectivity. They aren't expecting any further outages from here.
If your connection remains offline, please re-boot all on-site equipment. Failing that, please reach out to our Support Team on 0800 534 567.
History:
[2024-10-31 09:41:07 NZDT]
The Upstream provider has identified an outage on their network. They have dispatched technicians to investigate further. They have not provided an ETR just yet, but we will send out any updates as they come to us.
If you have any questions regarding this, please contact out Support Team on 0800 534 567.
