Past Incidents

Latest update:

A Technician is on-route to the site to investigate and replace some faulty equipment on site. Please reach out to us at 0800 12 13 14 or support@lightwire.co.nz with any questions.

History:

[2023-09-27 08:35:50 NZDT] Lightwire engineers are aware of an outage affecting our Ongare Point Repeater site. The site appears to have drained its battery back-up, and is now currently offline. We're working with the Site Host to diagnose this issue, and put a plan in place to resolve it.

Please reach out to us at 0800 12 13 14 or support@lightwire.co.nz with any questions.

Latest update:

Connections restored as of Power Outage restoration. If your connection is still offline, please reach out to us at 0800 12 13 14 or support@lightwire.co.nz.

History:

[2023-09-22 10:02:06 NZST] Lightwire engineers are aware of a power outage affecting our Ongare Point Repeater site. The site appears to have drained its battery back-up, and is now currently offline.

Service will be restored to normal as soon as the power outage is resolved.

Please reach out to us at 0800 12 13 14 or support@lightwire.co.nz with any questions.