System operational

Past Incidents

Monday 8th November 2021

No incidents reported

Sunday 7th November 2021

No incidents reported

Saturday 6th November 2021

No incidents reported

Friday 5th November 2021

No incidents reported

Thursday 4th November 2021

No incidents reported

Wednesday 3rd November 2021

Degraded Performance - Wharepapa South

Lightwire has been made aware of a power outage in the Wharepapa South area resulting in connections running over backup links, which can result in degraded performance. We will be working hard to get you back online as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Degraded Performance - Maungatautari and Karapiro

Lightwire has been made aware of a power outage in the Maungatautari and Karapiro area, due to this we have lost power to one of our sites resulting in connections running over backup links, which can result in degraded performance. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Tuesday 2nd November 2021

No incidents reported

Monday 1st November 2021

Hanga Road Repeater

Lightwire has been made aware of an outage to the Hanga Road Repeater, this has been caused by the primary link for this tower changing to an unknown state.

Lightwire technicians are currently preparing replacement equipment so that they can attend to the site tonight.

We will be working hard to get you back online as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Emergency Maintenance - Technicians on site - Huntly Region

Lightwire Technicians are currently investigating a possible fault at our Huntly transmission site causing degraded service to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.