System operational

Past Incidents

Thursday 7th October 2021

Unplanned Incident - Puriri

Lightwire Engineers are currently investigating a possible fault at our Puriri transmission site causing reduced performance to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Wednesday 6th October 2021

No incidents reported

Tuesday 5th October 2021

No incidents reported

Monday 4th October 2021

No incidents reported

Sunday 3rd October 2021

Degraded Service - Wider Putaruru Region

Due to a large power outage in the wider Putaruru region, we have lost mains power to a core site in the region. The site is currently running on battery backup.Should the battery backup be depleted before mains is restored, customers may experience a degraded service as backup paths take effect to keep customers online.The local lines company are still investigating, but have provided a preliminary ETA of ~12pm.Lightwire will keep you up to date as more information comes in. If you have any questions, please do not hesitate to contact our support on 0800 12 13 14 or support@lightwire.co.nz

Saturday 2nd October 2021

No incidents reported

Friday 1st October 2021

No incidents reported

Thursday 30th September 2021

No incidents reported