System operational

Past Incidents

Wednesday 15th September 2021

Unplanned Disruption - Ngaruawahia region

Lightwire has been informed that there has been a powerline incident affecting our main site in the Ngaruawahia region.As the local power provider works on repairing the fault, power may be lost to our site. Battery backup is available on site, but should the outage extend past this, network redundancy will take effect. There should be no impact to customer services.We thank you for your understanding. If you have any questions, feel free to contact us on 0800 12 13 14 or support@lightwire.co.nz

Tuesday 14th September 2021

No incidents reported

Monday 13th September 2021

No incidents reported

Sunday 12th September 2021

No incidents reported

Saturday 11th September 2021

No incidents reported

Friday 10th September 2021

No incidents reported

Thursday 9th September 2021

No incidents reported

Wednesday 8th September 2021

Unplanned Outage

Lightwire Engineers are currently investigating a possible fault at our Te Miro transmission site causing an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.