The system is experiencing issues

Past Incidents

15th June 2021

Unplanned Outage Puriri

Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician will need to visit and will be dispatched as soon as possible. Please feel free to contact us on 0800 12 13 14 if you have any queries.

Possible issue affecting Microsoft Teams inbound calling

We're now seeing normal inbound calling again. 

14th June 2021

Emergency Maintenance - Putaruru

Lightwire technicians have been dispatched to preform emergency maintenance at the Putaruru transmission site. We do not anticipate any disruption to your service but as the works are power related there is a chance the site might go offline. Please feel free to contact us on 0800 12 13 14 if you have any queries.

Unplanned Incident - Australia NBN

Full restart of AU BNG brought services back online.