Past Incidents

Lightwire technicians have been dispatched to preform emergency maintenance at the Putaruru transmission site. We do not anticipate any disruption to your service but as the works are power related there is a chance the site might go offline. Please feel free to contact us on 0800 12 13 14 if you have any queries.

Lightwire Engineers have been advised of a potential issue affecting Lightwire services. We have been advised by our upstream provider that there may be a loss of service or disruptions to the 4G service over the next 24-48 hours as the upstream provider's technicians work to resolve this fault. We will keep you updated as we receive more information.

Lightwire Engineers have investigated a fault at your tower but are unable to resolve it remotely. A Lightwire technician will need to visit and will be dispatched as soon as possible. Please feel free to contact us on 0800 12 13 14 if you have any queries.