The system is experiencing issues

Past Incidents

4th June 2021

Incident - Intermittent Outages in the Pirongia and Waitetuna area

Faulty equipment has been found and replaced on our Pirongia transmission site. Intermitted outage resolved.

3rd June 2021

No incidents reported

2nd June 2021

No incidents reported

1st June 2021

No incidents reported

31st May 2021

No incidents reported

30th May 2021

No incidents reported

29th May 2021

Mains outage affecting Tokoroa West Transmission Site

Lightwire has been informed of an outage to mains power supplying our Tokoroa West Transmission Site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may experience loss of connection or reduced performance with your connection as our network uses redundant paths.Please feel free to contact us on 0800 12 13 14 if you have any queries.

Mains Outage affecting Horahora School Transmission Site

Lightwire has been informed of an outage to mains power supplying our Horahora School Transmission Site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may experience reduced performance with your connection as our network uses redundant paths.Please feel free to contact us on 0800 12 13 14 if you have any queries.

27th May 2021

Unplanned Event - Mains Outage affecting Otamarakau School Site

Lightwire has been informed of an outage to mains power supplying the Otamarakau School transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Unplanned Power Outage - Katikati

Lightwire has been informed of an outage to mains power supplying one of our Katikati transmission sites. Due to unforeseen circumstances, the transmission site has gone offline. The current ETR of services is 5pm. Please feel free to contact us on 0800 12 13 14 if you have any queries.