The system is experiencing issues

Past Incidents

14th April 2021

Unplanned Power Outage

Lightwire has been informed of an outage to mains power supplying our Waikoha transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control you may lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries

13th April 2021

Extended Outage - Te Pahu School

Due to an unplanned incident during a planned migration, the Te Pahu School (TPH) transmission site may be experiencing a loss of service.Lightwire technicians are working on this at this time.  We thank you for your patience.

12th April 2021

No incidents reported

11th April 2021

No incidents reported

10th April 2021

Maramarua School - Mains Power Outage

Lightwire has been informed of a mains power outage affecting our Maramarua School transmission site. Whilst our site does have a battery backup it is likely that if the outage is not resolved by tonight the site will likely offline forcing all affected customer's traffic to be routed via redundant paths. This may cause the speed of your service to be degraded until the power outage is resolved.

9th April 2021

No incidents reported

8th April 2021

No incidents reported