Past Incidents

This outage has been resolved and connectivity should be restored. If you are still having issues accessing the internet, please reboot your router in the first instance, otherwise please reach out to our Assurance team at 0800121314. We apologise for any disruptions this outage cause and we thank you for your understanding. 

Lightwire has lost mains power supplying the Hanga Site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control, you may experience an outage or intermittent connectivity.We will be working hard to get you back online as soon as we can! We thank you for your understanding.