System operational

Past Incidents

Saturday 23rd January 2021

No incidents reported

Friday 22nd January 2021

No incidents reported

Thursday 21st January 2021

No incidents reported

Wednesday 20th January 2021

Unplanned Maintenance - Mill Road Repeater

Lightwire Engineers will be replacing some equipment at the Mill Road Repeater transmission site that may cause an outage to your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Tuesday 19th January 2021

Unplanned Event - Paeroa Kopu Road (MTOKI-S)

Lightwire has lost mains power supplying the Paeroa Kopu road transmission site. While our site has backup battery power there is a chance that in the event of an extended outage or factors outside of Lightwire's control, you may experience a degraded connection as our network takes redundant paths.  We will be working hard to get you back on line as soon as we can! We thank you for your understanding.

Teams Calling - Call Transfer Issue

Microsoft has updated their primary DNS again, and transfers appear to be working again. For more please see our update on https://lightwirebusiness.com/blog/cant-transfer-calls-with-teams-direct-routing/.Please contact our service desk if you require forwards to be removed in the mean time.

Monday 18th January 2021

Unplanned Maintenance - Te Matai Repeater

Lightwire technicians will be working at the Te Matai Repeater site to replace the Solar Panels. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.

Sunday 17th January 2021

No incidents reported