System operational

Past Incidents

Thursday 17th December 2020

No incidents reported

Wednesday 16th December 2020

Puriri - Unplanned Incident

Due to investigation of a fault, customers connected to our Puriri transmission site may be experiencing a loss of service. Lightwire engineers are working to resolve this. We thank you for your patience.

Tuesday 15th December 2020

No incidents reported

Monday 14th December 2020

No incidents reported

Sunday 13th December 2020

No incidents reported

Saturday 12th December 2020

No incidents reported

Friday 11th December 2020

Katikati - Power Outage

Lightwire has been informed of an outage to mains power supplying our Katikati transmission site. While our site has backup battery power there is a chance that in the event of an extended outage into the late evening, or factors outside of Lightwire's control, you could lose your connection. We will be working hard to get you back on line as soon as we can! Please feel free to contact us on 0800 12 13 14 if you have any queries.