System operational

Past Incidents

Thursday 13th September 2018

No incidents reported

Wednesday 12th September 2018

No incidents reported

Tuesday 11th September 2018

No incidents reported

Monday 10th September 2018

Maungatautari North - Unplanned event

Customers connected to the MAUNG-N-A access point, at the Maungatautari North (MAUNG-N) Lightwire transmission site, may have lost service. Lightwire engineers are investigating the trouble. A technician will be on site tomorrow (Tuesday) morning to identify faulty hardware. We thank you for your patience.

Pakaraka Road - Unplanned event

Investigations in the office have not had any result. A technician is being arranged to visit the transmission site with replacement equipment.

Sunday 9th September 2018

No incidents reported

Saturday 8th September 2018

No incidents reported

Friday 7th September 2018

No incidents reported

Thursday 6th September 2018

Possible network issues - Te Aroha

On Wednesday 04th of September a piece of equipment providing network connectivity to Lightwire's Wairakau (WKAU) and Henry Watson Road (HNRY) transmission sites locked up. This outage caused a loss of capacity on the network as traffic was redirected. This was resolved the following morning.

On the evening of Thursday 05th of September it was identified that a second network event causing decreased capacity had occured. A Lightwire technician is visiting the site to identify the cause of this second event, and investigate a solution.

We thank you for your patience.