System operational

Past Incidents

Friday 17th August 2018

No incidents reported

Thursday 16th August 2018

No incidents reported

Wednesday 15th August 2018

No incidents reported

Tuesday 14th August 2018

No incidents reported

Monday 13th August 2018

Intermittent Outages in the Maungatautari area

Customers connected to the Maungatautari site will be experiencing an intermittent connection at the moment, field technicians will be visiting the site tomorrow to assess the situation.

International transit path update

Lightwire will alter our international traffic paths to avoid internet service downtime while our primary upstream provider performs a core network software upgrade. No outage is expected within the work window.

Partial outage on Lightwire uptream transit and national service

We've had upstream international and national intermittent service outages this morning between 8:47 am - 9:00 am that affected all Lighwire customer's internet services. No ongoing issues reported currently, but we are monitoring closely the upstream service while we await upstream confirmation of permanent resolution. In lieu of resolution from the upstream provider, we have a plan in place this evening to shift traffic to our secondary upstream to protect against any repeated occurrence of the same issue. When the issues presents, BGP is not dropped, so backup paths are not kicking in automatically. We apologize for any inconvenience caused.

Sunday 12th August 2018

No incidents reported

Saturday 11th August 2018

No incidents reported