Engineers have identified the issue and put a fix in place. If your service has not been restored yet you may need to reboot your router. An incident report will follow.
Monday 6th August 2018
No incidents reported
Sunday 5th August 2018
No incidents reported
Saturday 4th August 2018
No incidents reported
Friday 3rd August 2018
Loss of Service - PPPoE Customers
We believe this issue was resolved at 12:32pm NZT. If you continue to experience issues, please reboot your router to re-establish the connection and if you're still unable to connect, please call our support team.
