The system is experiencing issues

Past Incidents

14th June 2018

Loss of connection in Thames surrounds

Customers connected to Lightwire's Kopu, Kaueranga Valley (KAVLY), Puriri (PURI) and Neavesville (NVL) may be experience a loss of service this morning. We believe this loss is related to the known issue over the past two days that is still under investigation. Our engineers are investigating this issue to restore connectivity as soon as possible. We thank you for your patience.

13th June 2018

Loss of power at Maungatautari North

Due to a loss of power overnight at Lightwire's Maungatautari North site (MAUNG-N) customers connected to both the Maungatautari North and Roto-o-rangi (ROTO) sites will currently be experiencing a loss of service. Technicians will be visiting the site with a generator today to ensure that it has power supply. We thank you for your patience.