The system is experiencing issues

Past Incidents

Tuesday 5th June 2018

Taniwha/Stannard Road - Loss of Power

Due to power loss at the transmission site, customers connected to the Taniwha Road (TANI) and Stannard Road (STAN) Lightwire sites may be experiencing a loss of service. Lightwire technicians will be visiting to resolve this issue this morning. We thank you for your patience.

Puriri - Loss of power

Due to power loss at the transmission site, customers connected to the Puriri (PURI) Lightwire site may be experiencing a loss of service. Lightwire technicians will be visiting to resolve this issue this morning. We thank you for your patience.

Monday 4th June 2018

No incidents reported

Sunday 3rd June 2018

Loss of Service in the Waikino/Waihi area.

Due to an equipment fault, some customers connected to the Lightwire network in the Waikino/Waihi area may be experiencing a loss of service. Due to the weather situation in the Waihi area we are unable to access the site this evening. Thank you for your patience.

Loss of Service in the Taharua area.

Due to an equipment fault, some customers connected to the Lightwire network in the Taharua area may be experiencing a loss of service. We are currently assessing the situation and will be dispatching a technician to visit the site as soon as possible. Thank you for your patience.

Loss of Service in the Waikino/Waihi area.

Due to an equipment fault, some customers connected to the Lightwire network in the Waikino/Waihi area may be experiencing a loss of service. We are currently assessing the situation and will be dispatching a technician to visit the site as soon as possible. Thank you for your patience.

Saturday 2nd June 2018

No incidents reported

Friday 1st June 2018

No incidents reported

Thursday 31st May 2018

No incidents reported

Wednesday 30th May 2018

No incidents reported

Tuesday 29th May 2018

No incidents reported